AI Live Chat

Turn website visitors into paid orders in chat.

Answer product questions on your storefront in Arabic or English and move them from carousel to cart to checkout link without leaving the chat window.

Powering Conversational Commerce For

Customers and partners using Revora

Close the sale a chatbot would lose.

Take the shopper from recommendation to cart to payment link inside the chat itself, where most widgets answer the question and wait for a human.

01

Answer from your live store catalogue

Sync once and stay synced. The agent pulls real prices, real stock, and real variants directly from your storefront.

02

Add products to cart without leaving the chat

Shoppers browse, add to cart, and the order is created in your store, ready to pay. No dropped intent, no half-abandoned carts.

03

Resolve support without a queue

Answer sizing, delivery, and returns questions the moment they are asked. AI live chat only converts if it is live.

Carry the shopper from first question to checkout.

Keep everything up to payment inside one chat window, from recommendation to cart to order and follow-up, with no waiting on an agent.

Sell inside the chat window

Start the conversation right on your site and carry it all the way through checkout, instead of sending shoppers to another app for an answer.

Revora AI Live Chat
Generally replies instantly

Here are my top picks for music and gaming, within your budget.

SoundWave Pro X headphones

SoundWave Pro X

$229.00

Add to cart
NIA Wireless Earbuds

NIA Wireless Earbuds

$89.00

Add to cart
Ask anything…

Cover every job from "which one?" to "where's my order?"

Pick the one closest to how you sell from the four jobs shoppers bring to the widget most: discovery, orders, cart recovery and order tracking.

Product discovery

The shopper describes what they want and Revora returns a browsable carousel from your catalogue.

Order placement via chat

Colour, quantity and add-to-cart happen in the widget, ending in a secure checkout link.

Abandoned cart recovery

Carts left mid-conversation are picked back up with the exact product and a checkout link.

Order tracking updates

"Where is my order?" answered with a stage-by-stage delivery timeline pulled from your store.

Hand the cart to Shopify, Salla or Zid at checkout.

Send the shopper to a pre-filled checkout and keep orders, shipments and returns in step with Shopify, Salla and Zid natively, with no middleware to build.

Shopify

Reads product and inventory data from the storefront, creates the order and processes returns in Shopify.

View integration

Salla

Syncs the catalogue, tracks each shipment and handles refunds natively inside your Salla store.

View integration

Zid

Reads catalogue, orders and fulfilment status from Zid and writes updates back directly.

View integration

Take the same AI beyond the widget.

Run the same AI that powers your website chat on WhatsApp, Instagram, TikTok and email, so one agent covers every surface your customers use.

See all channels
  • WhatsApp
  • Instagram
  • TikTok
  • Email
  • Facebook Messenger
  • YouTube

Frequently Asked Questions

What is AI live chat for ecommerce?

AI live chat is a website chat widget powered by artificial intelligence instead of scripted flows. It understands natural language, reads your product catalogue in real time, and can carry a shopper from question to checkout without a human agent. A basic chatbot stops at answers, while this handles cart actions, order lookups, and payment links inside the conversation.

Does AI live chat increase conversion rates?

Yes. Shoppers who get instant, relevant answers are far less likely to abandon the site. AI live chat removes the two biggest drop-off points, waiting for a reply and switching to another page to find information, by answering and selling inside the same thread.

How is AI live chat different from a regular chat widget?

A regular chat widget either queues the visitor for a human agent or fires scripted auto-replies. AI live chat understands the question, pulls real product data from your store, and takes action: recommending products, adding to cart, generating payment links, and tracking orders, all without a human in the loop.

How much does AI live chat cost for an online store?

Revora is a flat platform tier plus usage-based AI credits billed by session, and the plan tier decides which agents you get. The pricing page has current plan details and a calculator to estimate cost by store size.

How does Revora work on AI Live Chat?

Revora runs as the AI agent behind your website's chat widget. It is trained on your catalogue and connected to your store, so it can answer product questions, recommend items, create orders, and send checkout links inside the conversation. Anything it cannot resolve is handed to your team with full context.

Can shoppers add products to cart inside the chat window?

Yes. Revora shows a product carousel, opens the options dialog for colour and quantity, and adds the item to cart without the shopper leaving the widget. A secure payment link is then generated in the same thread.

Do I need to install a widget on my site?

Yes. The chat widget is added to your storefront with a snippet or the platform app, with no code to write. Once it is live, the AI agent starts answering from your catalogue.

Which languages does Revora support on AI Live Chat?

Revora replies in your customer's language, including English and Arabic, and matches the language the shopper writes in. Arabic runs fully mirrored right-to-left, and tone and dialect, Gulf included, are configured once and applied across every reply.

Can Revora take orders and payments on AI Live Chat?

Revora creates the order in your store and generates a secure checkout link for payment. Payment is completed through your existing payment provider. Revora does not process or hold funds itself.

Does Revora integrate with Shopify, Salla, or Zid for AI Live Chat?

Yes. Revora connects directly to Shopify, Salla, and Zid to read product and inventory data, place orders, track shipments, and process returns. No middleware is required.

How long does it take to set up Revora on AI Live Chat?

Setup takes days, not months. Connecting your store, syncing your catalogue, and configuring the agent's voice and guardrails are the main steps before going live.

Does Revora support voice notes on AI Live Chat?

Yes. Visitors can tap and speak instead of typing. The voice note is transcribed into the message box so the AI can read and respond to it, which is especially useful for mobile shoppers and Arabic-speaking customers.

What guardrails does Revora have on AI Live Chat?

Answers are grounded in your catalogue and policies, so the widget never quotes a price or return window you did not set. You pick the tone and the topics it never touches, and any request outside those guardrails goes to your team with the full conversation and a suggested response attached.

When does Revora hand off to a human agent?

Revora escalates when a request falls outside its guardrails, when the shopper asks for a person, or when a case needs judgement it should not make. The handoff carries the full conversation history and Revora's suggested response into your inbox.

Sell on AI Live Chat today

Book a demo to watch the AI recommend products, add them to cart and send the payment link, live on your own catalogue.

Book a demo