TikTok

Turn your TikTok comment section into a sales channel.

Sort every TikTok comment by intent and move buyers into a DM that ends in a Salla, Zid or Shopify order, with the payment link sent in-thread.

Powering Conversational Commerce For

Customers and partners using Revora

Look past the DM inbox. Find buying intent.

Expect most DMs on a growing TikTok account to be noise, while the real questions sit under the video, unanswered, in front of everyone still deciding.

The DM inbox

Wade through mostly junk to find the one real question.

  • 🔥🔥🔥
  • what song is this
  • do you ship to Jeddah, I want 2
  • follow back?

The comment section

Sit unanswered, in public, for every other viewer to see.

  • how much?
  • is this available?
  • link?

Visible to everyone scrolling the post.

Close the sale in the comments, not the DMs.

Most TikTok tools only work the DM inbox. Revora works the comment section too, where the buying questions sit public and unanswered, and carries each one to a placed order in three steps the DM-only tools skip.

01

Find the buyers hiding in your comments

The real "how much?" sits under the video, in public, in front of everyone still deciding, while the DMs fill with spam and follow-backs. Revora reads every comment, classifies the intent, and acts on the rule you set.

02

Turn "how much?" into a placed order

A price comment becomes a DM that already carries the product and the video context. Then a real order, written into Salla, Zid or Shopify, with the payment link sent in the same thread.

03

Keep the comment section clean as it scales

Abuse and spam are hidden by your rule; genuine complaints go to your team. It runs at 2am on a viral video, in Gulf dialect or English, and logs every hide, reply and DM with the rule that fired.

Take a comment all the way to a paid order.

Follow one motion from moderated comment to open DM to payment link, with comments leading because on TikTok that is where the buyers are.

Read every comment, then act on it.

Expect comments to be public, fast and full of buying intent. Revora reads every one the moment it lands, in Arabic or English.

Comment → DMBuying intent
@noura.khow much?? 😍
PriceMoved to DM
how much?? 😍
The Oxygen tote from your video — SAR 159, in stock in black. Want the order link?
Thread already knows the product + video

Cover every job from the spam comment to the sale.

Pick the job closest to how you sell from the six the AI runs most on TikTok, from comment moderation to the checkout link.

Comment moderation, always on

Abuse and spam hidden or deleted by your rule, on every video.

Comment to DM conversion

Buying intent in public becomes a private thread with the context attached.

Product discovery in DMs

The right item from the live catalogue, with variants in stock.

Order placement via DM

A real order in your store, with a reference and payment link.

Where is my order

Status answered from the store record, in Arabic or English, around the clock.

TikTok only

Junk DM filtering

Triages the noise out so your agents open only the threads that matter.

@sara.hرسالة مباشرة
كم سعر السيروم؟ ويوصل الرياض؟
سعره ١٥٩ ريال، والتوصيل للرياض خلال يومين. أرسل لك رابط الطلب؟
yes but in english please
Of course. Vitamin C serum, SAR 159, delivery to Riyadh in 2 days. Payment link below.

Reply in the language each customer writes in.

Expect customers to write in dialect, then switch to English mid-thread without warning, while Revora follows the switch and keeps order context intact.

  • Replies in dialect
  • Follows the switch
  • Sets your tone

Create the order in Salla, Zid or Shopify.

Track shipments, read product data and send the payment link in the DM thread, with nothing to build and no middleware between you and the store.

Salla

Writes TikTok orders into Salla and tracks each shipment from the same DM thread.

View integration

Zid

Writes TikTok orders straight into Zid and keeps fulfilment status in sync.

View integration

Shopify

Creates orders, pulls product and inventory data and processes returns in your store.

View integration

WooCommerce

Handles product search and order creation from the DM thread, with catalogue and order reads.

View integration

Go live on TikTok in four steps.

Expect moderation rules and tone to take the longest, because the account connects fast and the rest is built with our team, live within days.

1 10 min

Connect your TikTok Business account

Connects through OAuth from the Revora console; a TikTok Business account is required.

2 1 hour

Connect your store and knowledge base

Connects Salla, Zid or Shopify and adds your policies and FAQ documents to ground every answer.

3 2 hours

Set moderation rules and tone

Decides what gets hidden, what earns a public reply, what escalates and how it should sound.

4 Within days

Go live on TikTok

Starts with comment moderation, reviews the results, and switches on DM conversion when you are ready.

Set your rules once, run them everywhere.

Configure your catalogue, guardrails and brand voice once, and the agent working your TikTok comments carries them to WhatsApp, Instagram, Facebook, YouTube, live chat and email.

See all channels
  • Instagram
    Comments and DMs
  • WhatsApp
    Broadcasts and DMs
  • Facebook
    Comments and Messenger DMs
  • YouTube
    Comments
  • Live chat
    On your storefront
  • Email
    Ticketed replies

Frequently Asked Questions

What is TikTok comment automation?

An AI that reads every comment on your videos, classifies it by intent, and takes the action you set: hide it, reply publicly, or open a DM.

Can the AI hide or delete spam and abusive TikTok comments?

Yes. You choose hide or delete per category, and every action is logged with the rule that triggered it.

How does a TikTok comment become a DM conversation?

The AI classifies the comment as buying intent, posts a public reply, then opens a DM that already carries the video and product context.

Does it need a keyword to trigger the DM?

No. The trigger is intent-based, so “how much” and “need this” both qualify without a fixed keyword list.

Can the AI place an order from a TikTok DM?

Yes. The order is written into Salla, Zid or Shopify with a reference, and the payment link is sent in the same thread.

Does Revora filter junk TikTok DMs from real buyers?

Yes. Threads are triaged by intent so your agents open the ones with purchase or order questions first.

Does Revora work in Arabic on TikTok?

Yes, in Arabic and English, Gulf dialect included, and it keeps pace when a customer switches language partway through a thread.

Does it connect to Salla, Zid or Shopify?

Yes. Salla, Zid and Shopify all connect for order creation and returns from the DM thread, and WooCommerce connects for catalogue and order data.

Which TikTok account type do I need?

A TikTok Business account with messaging enabled.

When does it hand off to a human agent?

On your always-escalate list, on repeated failure to answer, and whenever the customer asks for a person.

What guardrails does Revora have on TikTok?

Answers come only from your catalogue and knowledge base, so a price or shipping date is never made up. You choose what gets hidden, what earns a public reply and what escalates, and every action is logged with the rule that fired. You can start with moderation only before switching on DM conversion.

How much does TikTok automation cost?

Revora is a flat platform tier plus usage-based AI credits billed by session. Comment moderation and conversion are Social Agent capabilities on the Pro plan ($299), and the pricing page has current plan figures.

How long does it take to go live on TikTok?

Within days. Connecting the account is quick, and most of the time goes into moderation rules, tone and your knowledge base.

Sell in your TikTok comment section today

Skip the DM-only tools. Revora moderates the comments, converts the buyers, and places the order.

Book a demo