Turn every WhatsApp chat into a placed order.

Software that answers your WhatsApp messages using your real catalogue and order data. The useful version does more than reply: it recommends products, creates orders inside your store, handles returns and "where is my order" queries, and hands off to a person when the conversation needs one.

Yes. The AI recommends from your live catalogue, creates the order inside Salla, Zid or Shopify, and sends the payment link in the same thread. Payment runs through your existing provider, and the order already sits in your store while the customer is still in the chat.

No. Revora is not a BSP (Business Solution Provider). Revora sits on top of the official WhatsApp Business API: the API handles message delivery, and Revora handles what happens inside the conversation, from product discovery to order placement to returns. Revora is a Meta Business Partner, so the connection uses approved API access.

Yes. Salla, Zid and Shopify all support catalogue sync, order creation, order status and returns from a WhatsApp conversation. WooCommerce is supported for product search, order creation and catalogue reads. Orders from WhatsApp land in the store you already ship from, with no re-keying.

Yes, and not as a translation layer. The product recommendation, the order and the support reply all work end to end in Arabic or English, Gulf dialect included. The AI replies in whichever language the customer writes in, including when they switch mid-conversation, and you set the tone and formality.

From 1 October 2026, Meta charges for every outbound service reply inside the 24-hour window at the utility template rate. This applies to every vendor on the official WhatsApp Business API, Revora included. The practical response is to handle more conversations on channels where Meta does not bill per message. Revora’s AI runs on 8+ channels, so a support thread that would cost a template fee on WhatsApp can resolve on Live Chat, Email or Instagram at no Meta messaging cost, with the same catalogue and guardrails.

Revora is a flat platform tier plus usage-based AI credits billed by session, so the platform fee does not climb with your message volume. The Support Agent is on the Growth tier ($149), and the Shopping Agent, which handles order placement, is on the Pro tier ($299). AI credits follow sessions, so a White Friday week uses more than a quiet one. The pricing page has the full breakdown.

The AI answers only from your catalogue, policies and knowledge base, so it never invents a price or a return window. You set the tone, define topics it never touches and choose which cases always escalate to a human. Broadcasts go out on approved Meta templates, every reply is logged for review, and you can start with support only before switching on order placement.

A chatbot follows a decision tree and hands off the moment a customer says something unscripted. Revora reasons over your catalogue, policies and order data, so it handles the unscripted question, completes the action and involves a person only by exception. You control the tone, and the AI reads buying intent instead of waiting for a keyword.

Yes. You can send promotional broadcasts to your customer list for product launches, seasonal sales and flash offers, all on approved Meta templates. Abandoned cart recovery, order confirmations and shipping updates also go out via WhatsApp automatically, and Revora connects to Mo Engage, WebEngage and Insider so campaigns launch from your existing marketing tools.

Yes. Revora provides a shared inbox where every team member sees every WhatsApp conversation, can assign threads, leave internal notes and pick up where a colleague or the AI left off. There are no linked-device limits, and a handoff carries the full thread and order history.

Live within days. A Forward Deployed Engineer connects your WhatsApp Business account and your store, then builds the AI against your real catalogue and policies. It is fast, but a built setup, not an instant self-serve switch, which is why the AI actually knows your products when it goes live.