# PKR 65M+ in sales, straight from chat.

> Pakistan's leading D2C electronics group replaced a general-purpose helpdesk with Revora — unifying support, sales, and complaints, and turning conversations into revenue.

Zero Lifestyle · Consumer Electronics / D2C · Pakistan

- **PKR 65M+** — in AI-driven sales since Oct 2025
- **4→1** — support, WhatsApp, sales & complaints unified

## The Challenge: Four tools, none built for ecommerce.

Zero Lifestyle runs high-volume D2C operations across multiple brands. Customer conversations were fragmented across a general-purpose helpdesk, WhatsApp, Instagram, and email — none of them built for ecommerce workflows.

Support and sales teams carried a heavy manual workload, with no unified system tying support, sales, and complaints together, and no AI layer to automate operations or drive revenue.

## The Solution: One platform for support, sales, and complaints.

Revora replaced the old helpdesk with a single unified inbox across WhatsApp, web, Instagram, and email. An AI Sales Agent now handles product discovery and purchase intent, while an AI Support Agent resolves FAQs, order status, and complaints.

Complaint intake, routing, and resolution were automated in the channels customers already use — and the whole workspace was wired into Shopify so the AI acts on real order data.

## The Result: PKR 65M+ in AI-driven sales.

Since deploying the AI sales agent in October 2025, Revora has contributed to over PKR 65 million in sales for the group, with revenue impact visible within weeks.

Multiple tools were consolidated into one platform, every channel now lives in a single system, and Revora has become Zero Lifestyle's core operational layer for both support and sales.

## Testimonial

> "We've been working with Revora for the past two years and made the switch after realizing our previous tool wasn't well suited for ecommerce-led workflows. Revora is purpose-built for ecommerce businesses, and the team has a strong understanding of the operational challenges faced by ecommerce teams on a daily basis, which is reflected in the product's continuous evolution. The platform has helped us centralize customer engagement across channels that were previously managed through multiple tools. With the introduction of AI agents, Revora has effectively become a one-stop platform for managing both customer support and sales. Since deploying their AI sales agent in October 2025, the platform has contributed to over PKR 65 million in sales for our group. We see Revora as a long-term partner and are excited to continue expanding our use of the platform as it evolves."
>
> — Saffan Shahid, E-Commerce Operations Manager, Zero Group

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HTML: https://userevora.com/customers/zero-lifestyle