# Block Compatibility

> Learn which blocks you can use in which support channels.

Product · Chatbot

We have different blocks in our Chatbot Builder, which you can use to create automation sequences. However, due to API limitations, some channels do not support certain blocks.

Find out what blocks you can use on different support channels.

### Add and Send Blocks

<table><thead><tr><th>Elements</th><th align="center">Messenger</th><th align="center">Facebook</th><th align="center">Live Chat</th><th width="230" align="center">Mobile App Widget</th><th width="200" align="center">Telegram</th><th width="200" align="center">WhatsApp</th><th align="center">Viber</th></tr></thead><tbody><tr><td>Text</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td></tr><tr><td>Images</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td></tr><tr><td>Quick Reply</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td></tr><tr><td>Buttons</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td></tr><tr><td>Gallery</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td></tr><tr><td>Audio</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td></tr><tr><td>Video</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td></tr><tr><td>Delay</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td></tr></tbody></table>

### User Input Blocks <a href="#builder-blocks" id="builder-blocks"></a>

<table><thead><tr><th>Input</th><th align="center">Messenger</th><th width="200" align="center">Facebook</th><th align="center">Live Chat</th><th width="236" align="center">Mobile App Widget</th><th align="center">Telegram</th><th width="200" align="center">WhatsApp</th><th align="center">Viber</th></tr></thead><tbody><tr><td>User Input</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td></tr><tr><td>Phone</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td></tr><tr><td>Email</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td></tr><tr><td>Story</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td></tr><tr><td>User Ratings</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td></tr><tr><td>Datalab Entry</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td></tr><tr><td>Location</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td></tr></tbody></table>

### Action Blocks <a href="#builder-blocks" id="builder-blocks"></a>

<table><thead><tr><th width="240">Block</th><th align="center">Messenger</th><th align="center">Facebook</th><th align="center">Live Chat</th><th width="238" align="center">Mobile App Widget</th><th align="center">Telegram</th><th width="200" align="center">WhatsApp</th><th align="center">Viber</th></tr></thead><tbody><tr><td>Set an attribute</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"> <span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td></tr><tr><td>Subscribe/Unsubscribe</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td></tr><tr><td>Redirect</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td></tr><tr><td>Ticket</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td></tr><tr><td>Send Email</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td></tr><tr><td>Live Chat</td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="2714">✔️</span></td><td align="center"><span data-gb-custom-inline data-tag="emoji" data-code="274c">❌</span></td></tr></tbody></table>

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