# Tag Settings

> You can find tag related settings in this page

Product · Inbox

You need to be an Admin on Revora-

* To Add, Edit and Delete Tags
* To make Tag Mandatory to Close Tickets

## Create Tags

1. Go to Settings and click Tags<br/>

![](https://raw.githubusercontent.com/shuvo-alice/product-doc/main/.gitbook/assets/image%20%28442).png)

2. Click **Create New Tag,** give the tag name and press **Save**<br/>

![](https://raw.githubusercontent.com/shuvo-alice/product-doc/main/.gitbook/assets/image%20%28443).png)

3. Your Tag will be created. <br/>

![](https://raw.githubusercontent.com/shuvo-alice/product-doc/main/.gitbook/assets/image%20%28444).png)

## Tag Mandatory to close ticket:

If you want to make Tag mandatory to close tickets you need to Enable the option from Settings.

1. Go to **Settings** and Click **Tags**

![](https://raw.githubusercontent.com/shuvo-alice/product-doc/main/.gitbook/assets/image%20%28445).png)

2. Enable **Require Tag Before Closing Ticket**<br/>

![](https://raw.githubusercontent.com/shuvo-alice/product-doc/main/.gitbook/assets/image%20%28446).png)

3. Now if you go to your inbox, you will see that the **Close Chat** button is disabled for tickets which have not tags assigned.

![](https://raw.githubusercontent.com/shuvo-alice/product-doc/main/.gitbook/assets/image%20%28447).png)

4. Press the Tag button, add at least one Tag to close the ticket.

![](https://raw.githubusercontent.com/shuvo-alice/product-doc/main/.gitbook/assets/image%20%2817).png)

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HTML: https://userevora.com/docs/product/inbox/manage-tickets/tag-ticket/tag-settings