# Overview

> Understand the reports available

Product · Reports & Analytics

Explore the range of metrics that are offered under our Reports and learn in details what they mean.

**How to Access and Use Reports in Revora**

To view and analyze your Revora account reports, follow these simple steps:

1. **Sign in to your Revora account** and navigate to the **Dashboard** on the left-hand side.
2. Click on **Reports** to access the reporting section.

![The Reports section in the Revora dashboard](https://storage.googleapis.com/myalice-live-public-bucket/misc/fac8b75a9eb111f1bc83168290000fb0.png)

The Reports section is divided into five categories:

- **Customer Metrics**
- **Automation Metrics**
- **Agent Metrics**
- **AI Insights**
- **CSAT Reports**
- **Revenue Metrics**
- **WhatsApp Metrics**
Each report section includes two filters to help you customize your data:

1. **Channel Filter**:
- Click on the **Channel Filter** on the left to select the specific channel you want to view reports for. All connected channels will be displayed here.
- Choose your desired channel to see its detailed report.
- If you want to view reports for all channels at once, select **All Channels**.
**Note**: For WhatsApp Metrics, only a single channel can be filtered at a time, as this feature is exclusive to users with WhatsApp connected to their account.

2. **Date Filter**:
- Click on the **Date Filter** on the left to choose the timeframe for your report.
- After selecting the desired timeframe, click **Filter** to display the data for the selected period.

![The Reports section in the Revora dashboard](https://storage.googleapis.com/myalice-live-public-bucket/misc/fac8b75a9eb111f1bc83168290000fb0.png)

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HTML: https://userevora.com/docs/product/reports-overview