# Salla AI Chatbot Integration | Revora

> Revora connects to your Salla catalogue and order data. The AI recommends products, creates orders inside Salla with a payment link to pay, and handles support in Arabic. See how it works.

Native Salla integration

## Connect Salla once. Your AI agents handle the rest.

Revora reads your live Salla catalogue and orders. The AI recommends products, creates the order with a payment link to pay, and supports in Arabic.

[See it on your Salla store](https://userevora.com/book-a-demo)

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## One AI, three jobs on your Salla store

The same AI reads your Salla data. It sells, it supports, and it watches your comments. Each job has its own page if you want the detail.

- **Shopping Agent:** Recommends from your Salla catalogue and creates the order in chat, payment link included.
- **Support Agent:** Answers "where's my order?", processes returns and refunds, and resolves all the repeat FAQs.
- **Social Agent:** Replies to public comments, hides the abusive ones, and DMs anyone ready to buy.

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## What the AI does with your Salla data

The AI works from your live Salla store. Not a spreadsheet, not a copy that goes stale.

### Recommends from your real catalogue

Products, prices, variants, and stock all sync live from Salla. The AI only ever suggests what you actually have, at the price you actually charge.

### Places orders inside Salla

The AI builds the cart, takes phone and address, checks the discount, and sends a payment link. Salla needs city and street, so it asks both.

### Finds orders by ID or phone

Salla doesn't support email lookup, so the AI asks for the order number or phone instead, and your customer never hits a dead end.

### Handles returns, refunds, and FAQs

The AI pulls the order straight from Salla and answers right away. Anything that needs a person goes to your team with the full conversation.

### Turns comments into sales

On TikTok, Instagram, Facebook, and YouTube, the AI replies to comments, hides abusive ones, and opens a DM with anyone asking about price or availability.

### Sells in Arabic and English

The AI reads your Salla catalogue in both Arabic and English, and runs the whole sale, recommendation to checkout link, in either one. Customer's choice.

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## How Revora connects to Salla

1. **Connect your store** — Revora links to Salla natively. Your catalogue, orders, and OTO delivery data sync across, and Salla stays the source of truth.
2. **Set it up for your brand** — Our team configures the AI on your products and policies. You decide what it answers and sells. Live in days.
3. **Start small, open up** — Run it on questions first, then switch on order placement once you have seen it work. You set the pace.

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> "The AI agent handles almost 80% of customer questions on its own. Response time dropped from hours to literally seconds."
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> — Zakaria Naji, Tech & Marketing Lead, Miraq Lifestyle

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## Common questions about Revora and Salla

**Can the AI find an order by email on Salla?**
No. Salla only supports order ID or phone number. The AI asks for the right one automatically, so your customers don't get stuck.

**Does the AI really place the order, or just send a link?**
It creates the order in your Salla store. It builds the cart, collects phone and delivery address, checks the discount code, then sends a payment link for the customer to pay on Salla's checkout page.

**Which channels work once Salla is connected?**
WhatsApp, Instagram, TikTok, Facebook Messenger, YouTube, your website chat, app chat, and email. That's 8+ channels on one AI, all reading the same Salla catalogue. It also handles public comments on Instagram, TikTok, Facebook, and YouTube.

**How good is the Arabic?**
Arabic-first. The AI handles Gulf, Egyptian, and formal Arabic, switches language mid-conversation if your customer does, and runs the full selling conversation in Arabic. It reads your Salla product names and descriptions in Arabic too.

**Can we be live before Ramadan or National Day?**
Most Salla stores go live within days. Tell the team your campaign date and they'll work back from it. Setup is hands-on rather than self-serve, which is what makes it both quick and accurate.

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## See Revora on your Salla store

A live walkthrough on your own catalogue. About 10 minutes.

[Book a walkthrough](https://userevora.com/book-a-demo)

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HTML: https://userevora.com/integrations/salla