# Shopping Agent: Close the sale in chat with the AI shopping assistant

> Recommend products from your live Salla, Zid or Shopify catalogue in Arabic or English, then create the order in your store and send the payment link to pay.

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## Stop sending links your customers never click

An AI shopping assistant for ecommerce should do more than answer questions and send a product link. Most chatbots stop there, so the customer drifts away, the cart sits unpaid and your team answers the same stock questions by hand. Revora’s Shopping Agent takes the sale from first question to a payment link.

- **Send links nobody clicks.** — Customers ask about a product, get a link back, and leave before they ever reach your store page.
- **Lose carts in chat.** — Shoppers who stop replying mid-purchase are never followed up with the exact product and price.
- **Answer stock questions by hand.** — Your team repeats the same stock and size answers all day, one chat at a time.

## See how an AI shopping assistant sells in four steps

Follow one conversation from the customer’s first question to a payment link, with every step reading your live catalogue instead of a script.

1. **Read the question.** — The agent reads what the customer wants, detects Arabic or English, and follows along if they switch language halfway through.
2. **Search your live catalogue.** — It searches your connected Salla, Zid or Shopify store for products that match, using real stock, real prices and real variants.
3. **Recommend with a carousel.** — Matching products appear as scrollable cards with image, price and variants, so the customer compares options without leaving the chat.
4. **Send the payment link.** — The agent builds the cart, creates the order in your store, and sends a payment link to pay on your checkout page.

## Everything the Shopping Agent does for your store.

### Recommends from your live catalog

Trained on your Salla, Zid, or Shopify catalog, it suggests products you actually carry — never a hallucinated SKU.

### Recovers carts automatically

When a shopper drops off, Revora follows up with the exact product, a styling tip, and a checkout link.

### Checks out inside the chat

The customer says "yes," pays, and the order is placed — no redirect, no friction.

## Watch the Shopping Agent sell in three conversations

Follow three typical selling moments in chat, from a scent request to a recovered cart, each answered from your live catalogue.

### Find a product

**Customer:** I want something fresh for summer — a perfume with jasmine notes.
**Revora:** We have three light jasmine scents in stock right now. This one is the closest to what you want:
**Customer:** How much is the first one? And does it come in a smaller size?
**Revora:** The first is Jasmine Sunset at 215 SAR for 50 ml, also available in 30 ml at 149 SAR.

### Build the cart

**Customer:** I'll take two of the 50 ml Jasmine Sunset, and one 30 ml as well.
**Revora:** Added: 2 x Jasmine Sunset 50 ml and 1 x 30 ml, total 579 SAR. Which city and street?
**Customer:** Riyadh, Olaya Street.
**Revora:** Thank you. I created your order and sent a payment link, so you can pay on the store checkout page.

### Recover a cart

**Revora:** Hi Noura, your Jasmine Sunset 50 ml (215 SAR) is still in your cart. Here is your checkout link.
**Customer:** Thanks for the reminder. Is the 30 ml still in stock?
**Revora:** Yes, at 149 SAR. Your cart now holds the 30 ml, and here is the new checkout link.
**Customer:** Perfect, paying now.

## Cover every step from product search to payment link

See how the Shopping Agent handles selling across channels, each step tied to the live catalogue and the order in your store.

### Find products through catalogue search and visual carousels

The agent searches your connected catalogue using the customer’s own words and replies with scrollable product cards, in Arabic or English. Recommendations support a product count, newest-first ordering and a price filter, and products you disable never appear.

### Create the order and send the payment link

The agent creates the order in your Salla, Zid or Shopify store and sends a payment link to pay. Payment completes on your store’s checkout page. One order can hold up to ten products, with a coupon and notes.

### Recover abandoned carts with an exact-product message

The agent messages the shopper in chat with the exact product, the price and a checkout link, so a stalled cart restarts where it stopped. It answers the reply too, from the same live catalogue, and can swap a variant before sending a fresh link.

### Sell inside the rebuilt website chat widget

The widget shows galleries, variants with real stock and side-by-side comparisons, then keeps an in-chat cart in step with your store’s cart. It runs fully mirrored in Arabic, takes voice input, and holds the cart with no session timeout.

### Sync your catalogue on a schedule you set

Revora syncs products, prices, variants and stock on demand or on a daily, weekly, 15-day or 30-day schedule. You can switch single products off and write a custom description of up to 500 characters that the agent uses instead of your store copy.

### Broadcast offers and order updates to customers

The agent sends promotional broadcasts, order confirmations and shipping updates, and connects to MoEngage, WebEngage and Insider for campaigns and retargeting. Each message carries a per-message fee, so you choose who receives what and keep every send worth its cost.

## Set guardrails on what the Shopping Agent can do

Decide which products it can recommend, which actions it can take and when a person steps in, then start with answers only before enabling orders.

- **Turn off any product.** — Switch single products off, and the agent stops recommending them while your catalogue keeps selling.
- **Enable trusted actions.** — Allow product answers first, then switch on cart building and order creation once you trust the results.
- **Set tone and limits.** — Write the tone the agent uses and list topics it must avoid, like discounts you have not approved.
- **Review every reply.** — Open the audit view to read every AI response in full, then adjust the rules until the tone feels right.

## Connect your store and meet customers where they chat

Pick the store platform you already run and the channels your customers already use, because the agent works from your own catalogue on each one.

- **Salla** — Creates the order and sends the payment link, asking for city and street first.
- **Zid** — Creates the order and sends the payment link, using the customer’s phone number as contact.
- **Shopify** — Creates the order and sends the payment link, with email or phone as contact.
- **WooCommerce** — Searches products and creates the order with a payment link from the chat.

> "With the introduction of AI agents, Revora has effectively become a one-stop platform for managing both customer support and sales."
>
> — Saffan Shahid, E-Commerce Operations Manager, Zero Group

- **3,000** — orders handled in chat in 3 months
- **$62K** — order value across those orders
- **20%** — average revenue increase from AI sales and campaigns

## Compare a scripted chatbot with the Shopping Agent

Check five moments in a purchase to see where a scripted chatbot hands the customer a link and the Shopping Agent keeps selling.

| | Other tools | Revora |
| --- | :--: | :--: |
| Product recommendation | Sends a keyword-matched link or a fixed menu. | Recommends from live stock, using the conversation so far. |
| Order creation | Sends the shopper to your site to start over. | Creates the order in your store and sends the payment link. |
| Payment link | Shares a generic checkout URL, with no cart attached. | Sends a link tied to this exact cart and order. |
| Cart recovery | Cannot message a shopper who stopped replying. | Messages the exact product, price and checkout link. |
| Language detection | Replies in one language, set by the flow. | Detects Arabic or English and switches mid-chat. |

## Meet the other two Revora agents



- [Support Agent](https://userevora.com/products/support-agent): Resolve order tracking, return and refund-status chats in Arabic or English, handing harder cases to your team with full context.
- [Social Agent](https://userevora.com/products/social-agent): Turn buying-intent comments on social posts into private DM conversations where the Shopping Agent takes over.

## Frequently asked questions

### Can a chatbot sell products?

Yes, if it is connected to your store. A scripted bot only sends a link, but the Shopping Agent recommends from your live catalogue, builds the cart, creates the order and sends a payment link to pay on your store’s checkout page.

### How much does an AI shopping assistant cost?

Revora charges a platform tier plus session-based AI usage credits, with no per-seat or per-resolved-ticket fee. The Shopping Agent is available on the Pro plan at $299 a month. Broadcasts also carry per-message fees, and the pricing page lists current figures.

### What is an AI shopping assistant?

An AI shopping assistant is software that helps customers choose and buy products in chat, using your real catalogue. Revora’s assistant reads Salla, Zid or Shopify data, recommends matching products, and creates the order with a payment link, so the shopper never has to search again.

### Does Revora place real orders or just send links?

Both, in sequence. The agent creates the real order in your Salla, Zid or Shopify store first, then sends a payment link to pay. The customer completes payment on your store’s checkout page, where your usual payment methods and order records already apply.

### Does Revora work with Salla?

Yes. Revora connects natively to Salla, Zid and Shopify, and to WooCommerce for product search and order actions. On Salla the agent asks for city and street before it creates the order, then sends the payment link, and finds existing orders by order ID or phone.

### Does the Shopping Agent sell in Arabic?

Yes. It detects Arabic or English from each message, answers in Gulf dialect or formal Arabic, and switches if the customer does. It reads your Arabic product names and descriptions as written, and the website widget mirrors fully right to left.

### How long does the Shopping Agent take to go live?

Live within days. Our team builds the agent on your catalogue, policies and tone rules, so setup is hands-on rather than self-serve. Most of the time goes into your product descriptions, your Arabic copy and the actions you want switched on first.

## See the Shopping Agent sell from your catalogue

Watch it recommend your products, create the order and send the payment link in Arabic or English.

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HTML: https://userevora.com/products/shopping-agent