# Unified Inbox: Every conversation, one inbox.

> WhatsApp, Instagram, TikTok, email, and web chat land in a single inbox — auto-assigned by channel, language, and topic, with AI clearing the routine tickets before they reach your team.

## Everything the Unified Inbox does for your store.

### Every channel in one place

WhatsApp, Instagram, TikTok, email, and web chat sit side by side, so your team never juggles tabs again.

### Auto-assigns intelligently

Conversations route to the right agent by channel, language, and topic the moment they arrive.

### AI clears the routine

Common questions are resolved automatically, leaving your team to focus on the conversations that matter.

## Revora vs. single-channel tools.

| | Other tools | Revora |
| --- | :--: | :--: |
| Channels supported | Only one | WhatsApp, IG, TikTok, email, web |
| Auto-assign by language | ✗ | ✓ |
| AI resolves routine tickets | ✗ | ✓ |
| One shared team inbox | ✗ | ✓ |
| Arabic + English | Limited | Native |

> "With the introduction of AI agents, Revora has effectively become a one-stop platform for managing both customer support and sales."
>
> — Saffan Shahid, E-Commerce Operations Manager, Zero Group

- **4→1** — tools unified into one platform
- **PKR 65M+** — in AI sales since Oct 2025

## Frequently asked questions

### Which channels can I connect?

WhatsApp, Instagram, TikTok, email, and web chat — all in a single shared inbox.

### How are conversations assigned?

Revora auto-assigns each conversation by channel, language, and topic, so the right person always picks it up.

### Does AI handle tickets in the inbox?

Yes — routine tickets are resolved automatically, and only the ones that need a human reach your team.

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HTML: https://userevora.com/products/unified-inbox