# Revora for Beauty and Personal Care | AI commerce for KSA brands

> Revora's AI runs beauty support and social selling across Instagram, TikTok, WhatsApp and Snapchat, on top of the helpdesk you already have, in Gulf Arabic or English.

## Sell the shade, the routine and the refill.

Answer the shade and ingredient questions filling your comments and DMs, clear the support queue, and close the sale with a checkout link to pay, in Gulf Arabic or English.

> **Shopper:** the serum from the new drop, is it good for oily skin?? 😍
> **AI:** Yes, it is oil-free and light. Sent the shade and routine to your DMs 👇
> **Shopper:** perfect, how much
> **AI:** The Glow Serum is 180 SAR and in stock. (Glow Serum, 180 SAR)
> **AI:** Here's your checkout link to pay 👇

[See the numbers](https://userevora.com/solutions/beauty-personal-care#proof) · [Book a demo](https://userevora.com/book-a-demo)

## See the support and the sales in one place.

See how it holds up where beauty gets loud. One number is a Revora beauty customer, the rest are typical across Revora merchants.

- **62%** — fewer leads lost to unread messages, a Revora beauty customer
- **73%** — of chats resolved by AI, no human needed
- **4.8/5** — average CSAT across Revora-powered support

## Follow one shopper from first comment to refill.

Beauty gets found on the feed and won in the DMs. Walk one shopper from the launch comment to the reorder, every step handled in chat.

### Catch — Turn a launch comment into a conversation.

_Instagram · Comment on a launch · Social Agent_

- Reply under every launch and drop post
- Answer real buyers, hide the spam and abuse
- Move her into a DM to keep talking

> **Shopper:** the new serum, is it good for oily skin?? 😍
> **AI:** Yes, it is oil-free and light. Sent the details to your DMs.
> **Shopper:** perfect
> **AI:** The Glow Serum is 180 SAR and in stock. Want me to check your shade too?

### Match — Match her shade and build the full routine.

_Instagram · Direct message · Shopping Agent_

- Match shade, skin type and concern together
- Build the routine from your live catalog
- Say what to skip, not just what to add

> **Shopper:** oily skin and some breakouts, around 300 SAR
> **AI:** Then the Glow Serum and the light moisturiser. I would skip the heavy oil for now.
> **AI:** 
> **Shopper:** and the shade for my foundation?
> **AI:** Shade 03 suits medium, warm skin. It matches what you bought last time.

### Checkout — Close the sale without leaving the DM.

_WhatsApp · Order and payment · Shopping Agent_

- Create the order and send the checkout link to pay
- Take payment with Mada or Apple Pay
- Remind once on an unpaid link, never spam

> **Shopper:** take both, and shade 03
> **AI:** Done. Serum, moisturiser and shade 03, 395 SAR with delivery to Jeddah.
> _Checkout link · pay with Mada or Apple Pay_
> **AI:** Order #2218 is in your account. It ships once payment lands.

### Support — Answer the how-to question after she buys.

_Snapchat · After she buys · Support Agent_

- Answer how-to and ingredient questions fast
- Flag a sensitive question for a person
- Track the order and the delivery day or night

> **Shopper:** can I use the serum every night?
> **AI:** Start two nights a week, then build up. That stops the dryness most people get.
> **Shopper:** and where is my order?
> **AI:** Out for delivery today before 6pm. You will get the driver message an hour before.

### Refill — Bring her back before the bottle runs out.

_WhatsApp · Reorder · Support Agent_

- Reorder her usual in one message
- Remember her shade for the next order
- Win back an upset buyer with a swap, not a refund

> **Shopper:** my cleanser is almost done, same one please
> **AI:** The Gentle Cleanser, 85 SAR. Your toner is running low too, add it?
> **Shopper:** yes add it
> _Checkout link · pay with Mada or Apple Pay_

## Meet the three agents built for beauty.

Run your comments, your support queue and your refills on one AI brain. Here is what each agent does for a beauty brand, in the order a beauty team needs them.

### [Support Agent](https://userevora.com/products/support-agent)

**Clears the social support queue.**

- Answers shade, ingredient and how-to questions
- Runs returns, refills and damage reports in chat
- Holds your tone, even on a sensitive question

_Example: "is this safe while pregnant?" → answered honestly, flagged for a human_

### [Social Agent](https://userevora.com/products/social-agent)

**Turns comments into DMs and sales.**

- Replies under every Instagram and TikTok post
- Hides abuse and spam before it sits on your feed
- Moves a real buyer into a DM to close

_Example: Comment: "how much?? 😍" → moved to a DM, order created_

### [Shopping Agent](https://userevora.com/products/shopping-agent)

**Recommends the routine, not just the item.**

- Matches shade, skin type and concern together
- Builds the full routine from your live catalog
- Creates the order and sends the checkout link to pay

_Example: "oily skin, breakouts, 300 SAR" → a three-step routine that fits_

## Hide the abuse and catch every real buyer.

Hide the abuse and the spam before anyone sees it, and catch the buying question in the same breath, so your feed stays a place people want to shop.

## Keep the helpdesk you have, add Revora on top.

Already running a helpdesk your team knows? Leave it in place. Revora runs the AI, the social channels and the selling, then hands the rest over cleanly.

### Your helpdesk — Keeps the tickets

Your team keeps the tool and the workflow they already trust. Nothing to rip out, nothing to relearn.

### Revora — Runs the AI and social

Revora adds the AI, the comment and DM channels, and the in-chat selling your helpdesk was never built for.

### One handover — Hands over cleanly

When a chat needs a person, it moves to your team with the full history, so nobody asks the shopper to repeat.

## Built for how beauty sells in the Gulf.

Sell into a market that asks about ingredients, shops the launch and buys in Arabic. Tune the AI for all three, the way Gulf beauty actually works.

### Routines & ingredients — Answer the routine question from your catalog.

The AI reads your product descriptions and ingredients, so it answers what suits oily skin, what layers with what, and what to skip, with the real answer every time.

- Reads ingredients from your catalog
- Builds a routine that fits
- Never invents a claim

### Launches & drops — Handle every launch without extra staff.

A launch or an influencer drop floods your comments and DMs in an hour. The AI handles the rush while your team takes the chats that need a person.

- Handles the launch-day rush
- Runs right through the drop
- Adds no extra staff at peak

### Gulf Arabic — Speak Arabic the way your shoppers do.

Chat in Arabic or English, matched to each shopper. The AI reads which language they use and replies in the same, in your brand's voice.

- Reply in Arabic or English
- Handle Arabic natively, not a translation
- Keep your brand's voice

_The Gulf Arabic tab shows a sample beauty conversation handled end to end in Arabic._

## Customer story

**Highfy** — We went from losing leads in WhatsApp threads to having a proper pipeline.

Sarah Malik, CEO, Highfy

## Run every channel beauty sells on.

Meet shoppers on every surface they use, from a comment to a DM to a refill, with one agent that answers and closes in all of them.

- Instagram
- TikTok
- WhatsApp
- Live chat
- Messenger
- Email

## Sync with the store you already run.

Sync products, ingredients, inventory, orders and returns both ways, so the AI reads live stock and writes real orders inside your Salla, Zid or Shopify store.

- [Salla](https://userevora.com/integrations/salla) — Native
- [Zid](https://userevora.com/integrations/zid) — Native
- [Shopify](https://userevora.com/integrations/shopify) — Native
- [WooCommerce](https://userevora.com/integrations/woocommerce) — Native

_Products, inventory, orders and returns sync both ways._

## Stock fragrance or fashion beside your beauty range?

Browse the other niches Revora runs, each with its own buyer, its own questions and its own version of the same three agents.

- [Fashion & apparel](https://userevora.com/solutions/fashion-apparel) — Catch a drop-day comment, size the dress, and keep an exchange from turning into a full refund.
- [Consumer electronics](https://userevora.com/solutions/consumer-electronics) — Answer the hard product questions behind a high-value cart, then run warranty and returns afterwards without a handover.
- [Perfumes & scents](https://userevora.com/solutions/perfumes-scents) — Profile a scent in words, add the gift wrap, and take the order in the same chat.
- [Home & kitchen](https://userevora.com/solutions/home-kitchen) — Measure the room, compare two mattresses and book the delivery day, all without a single phone call.

## Frequently Asked Questions

### Can we keep our current helpdesk and still use Revora?

Yes. Beauty teams rarely want to rip out a tool they trust. Keep your helpdesk for tickets and add Revora on top for the AI, the social channels and the in-chat selling, with a clean handover between them.

### How does it handle abuse and spam on our posts?

The Social Agent hides abusive and spam comments before they sit on your feed, and catches the real buying questions in the same pass, moving those shoppers into a DM to close.

### Does it answer ingredient and routine questions accurately?

It reads your own product descriptions and ingredients, so it answers what suits oily skin, what layers with what, and what to skip, with the real answer, never an invented claim.

### Can it handle a launch-day or influencer-drop rush?

Yes. A drop floods your comments and DMs in an hour. The AI absorbs the rush and hands only the chats that need a person to your team, so you add no extra staff at peak.

### Does the AI actually place orders, or just answer?

It creates the order in your store and sends a checkout link the shopper pays with Mada or Apple Pay, so a comment on a launch can become a paid order without leaving chat.

### How do we review the tone before trusting it with customers?

Sample every conversation in the dashboard, flag the misses and retrain in a day. No silent auto-learning, and no new answer goes live without approval, which matters for sensitive beauty questions.

### Does it integrate natively with Salla, Zid and Shopify?

Yes, all three, native, plus WooCommerce. Products, ingredients, inventory, orders and returns sync both ways so the AI reads live stock and places real orders.

### How long until the agent is live and selling?

Live within days, not quarters. Setup is guided: catalog and channels connected, tone tuned, first channel live, then scaled across the rest.

## Turn every comment into a customer.

Book a 30-minute demo and see the AI run your comments, your support queue and your refills on your own catalog, in your tone, before you make a call.

[Book a demo](https://userevora.com/book-a-demo)