# Revora for Home and Kitchen | AI commerce for KSA brands

> Revora's AI answers the fit, delivery and assembly questions behind a big home purchase, then runs the delivery slot and the warranty, for furniture, bedding and appliance brands in Gulf Arabic or English.

## Sell the sofa, then handle delivery day.

Answer the size, firmness and delivery questions that slow a big purchase, then run the delivery slot, the assembly and the warranty, in Gulf Arabic or English, around the clock.

> **Shopper:** will the 3-seater fit through a normal door?
> **AI:** Yes. The arms come off, so it needs 78cm of door width. Most doors here are 80cm.
> **Shopper:** and how long for delivery to Riyadh?
> **AI:** 3 to 5 days, with assembly included on the day. (Lina 3-seater sofa, 2,450 SAR)
> **AI:** Here's your checkout link to pay 👇

[See how it works](https://userevora.com/solutions/home-kitchen#how-it-works) · [Book a demo](https://userevora.com/book-a-demo)

## Weigh the numbers before you commit.

No home and kitchen case study is approved yet, so these are the numbers across Revora merchants today. Niche proof lands here once a customer signs off.

- **73%** — of chats resolved by AI, no human needed
- **4.8/5** — average CSAT across Revora-powered support
- **20%** — average revenue lift across Revora merchants

## Carry a slow buyer from first question to delivery.

A big home purchase takes days and several conversations. Follow one buyer from the first measurement question through to the day it arrives and gets assembled.

### Research — Answer the first question before she leaves.

_Live chat · First visit · Support Agent_

- Pull materials and care details from your product sheet
- Say what it is not suited for, honestly
- Answer at midnight, when big purchases get researched

> **Shopper:** is the fabric ok with kids and a cat?
> **AI:** The weave is tight, so claws do not pull it. It wipes clean, but it is not waterproof.
> **Shopper:** good to know
> **AI:** If you want waterproof, the leather version handles spills better. Want the difference?

### Measure — Check it fits her room before she buys.

_WhatsApp · Size and fit · Shopping Agent_

- Give the real width, depth and height from your catalog
- Check it fits through the door and the lift
- Flag the tight fit before the van arrives

> **Shopper:** my living room wall is 3 metres, is the 3-seater too big?
> **AI:** It is 2.1m wide, so it leaves room either side. The 4-seater at 2.6m would be tight.
> **Shopper:** and the lift is small
> **AI:** The arms come off for delivery, so it goes in at 78cm. Worth telling the team on the day.

### Compare — Weigh two options on what actually matters.

_Live chat · Two options · Shopping Agent_

- Compare firmness, material and warranty side by side
- Match the choice to how the room is used
- Say which one is in stock and which one waits

> **Shopper:** memory foam or spring for the mattress?
> **AI:** Memory foam if you sleep on your side, spring if you run hot at night. Both medium firm.
> **Shopper:** we run hot
> **AI:** Then the spring one. It is in stock now, the foam one is three weeks out.

### Checkout — Place the order and book the delivery slot together.

_WhatsApp · Order and payment · Shopping Agent_

- Create the order and send the checkout link to pay
- Book the delivery day in the same conversation
- Remind once on an unpaid link, never spam

> **Shopper:** take the spring one, king size
> **AI:** Done. King spring mattress, 3,100 SAR, delivered and set up in your room.
> _Checkout link · pay with Mada or Apple Pay_
> **AI:** Order #5540 confirmed. Thursday morning, 9 to 12, works for delivery?

### Delivery — Run delivery day without a single phone call.

_WhatsApp · Delivery and assembly · Support Agent_

- Confirm, move or re-book the delivery slot in chat
- Answer what the team will assemble on the day
- Open a warranty claim from one photo

> **Shopper:** can we move it to Saturday? nobody is home Thursday
> **AI:** Moved to Saturday, 9 to 12. The team assembles it in the room, about 30 minutes.
> **Shopper:** do they take the old one?
> **AI:** Yes, removal is included. Just have it clear of the doorway before they arrive.

## Meet the three agents built for big purchases.

Run your pre-sale questions, your delivery days and your warranty queue on one AI brain. Here is what each agent does for a home and kitchen brand.

### [Support Agent](https://userevora.com/products/support-agent)

**Runs delivery, assembly and warranty.**

- Confirms, moves and re-books the delivery slot
- Answers assembly, removal and care questions
- Opens a warranty or damage claim from one photo

_Example: "nobody is home Thursday" → slot moved, team told_

### [Shopping Agent](https://userevora.com/products/shopping-agent)

**Sizes the room, then takes the order.**

- Gives real dimensions and checks door and lift fit
- Compares firmness, material and warranty honestly
- Creates the order and sends the checkout link to pay

_Example: "3m wall, will the 3-seater fit?" → measured, fits, order created_

### [Social Agent](https://userevora.com/products/social-agent)

**Picks up the question under your post.**

- Replies to price and size comments on your posts
- Moves a serious buyer into a DM to continue
- Hides spam and abuse before it sits on your feed

_Example: Comment: "does it come in grey?" → answered, moved to a DM_

## Carry the long tail after the sale closes.

In this niche the work starts when the order is placed. The AI runs each stage in chat, so your team only steps in when something genuinely needs a person.

### Order

Confirms what was bought, the total and where it is going.

### Delivery slot

Books, moves or re-books the day, and warns about a tight lift or doorway.

### Assembly

Explains what the team builds on the day and how long it takes.

### Warranty

Opens a claim from one photo and books the repair or the replacement.

### Returns

Reads your return window, books the pickup and starts the refund.

## Run two markets without running two teams.

Plenty of home brands sell into more than one country, each with its own store, currency and delivery promise. One AI covers them without a separate setup per market.

### Separate stores — Each market keeps its own catalog

Different products, prices and stock per country. The AI reads the right store for the shopper it is talking to.

### Separate currencies — Quotes in what she pays in

Prices, delivery charges and the checkout link all come through in the currency of the store she is buying from.

### One voice — The same brand, either side

Your tone and your rules carry across both markets, so the brand reads the same wherever the shopper lands.

## Built for how big purchases happen in the Gulf.

Sell into a market that measures twice, asks about delivery before price and buys in Arabic. Tune the AI for all three, the way Gulf homes actually get furnished.

### Fit & dimensions — Answer the measurement question exactly.

The AI reads the real width, depth and height from your catalog, checks the door and the lift, and flags a tight fit before the van turns up.

- Reads real dimensions from your catalog
- Checks door and lift clearance
- Flags a tight fit early

### Delivery & assembly — Run delivery day inside the chat.

Delivery and assembly cause more messages than the sale itself. The AI books and moves the slot, explains what gets built, and handles removal of the old piece.

- Books and moves the slot
- Explains what gets assembled
- Handles removal and access

### Gulf Arabic — Speak Arabic the way your buyers do.

Chat in Arabic or English, matched to each buyer. The AI reads which language they use and replies in the same, in your brand's voice.

- Reply in Arabic or English
- Handle Arabic natively, not a translation
- Keep your brand's voice

_The Gulf Arabic tab shows a sample home purchase conversation handled end to end in Arabic._

## Cover every channel a slow sale moves through.

A big purchase rarely starts and finishes in one place. Pick the conversation up on any channel, with one agent that remembers what was already asked.

- Live chat
- WhatsApp
- Instagram
- TikTok
- Messenger
- Email

## Hook into the store behind your catalog.

Sync products, dimensions, inventory, orders and returns both ways, so the AI quotes real stock and writes real orders inside your Salla, Zid or Shopify store.

- [Salla](https://userevora.com/integrations/salla) — Native
- [Zid](https://userevora.com/integrations/zid) — Native
- [Shopify](https://userevora.com/integrations/shopify) — Native
- [WooCommerce](https://userevora.com/integrations/woocommerce) — Native

_Products, inventory, orders and returns sync both ways._

## Run a catalog wider than furniture and kitchen?

Step through the other niches Revora covers, from a fast drop-day comment to a scent chosen by description, all on the same agents.

- [Fashion & apparel](https://userevora.com/solutions/fashion-apparel) — Reply under a drop, settle the size question, and swap a piece instead of refunding it entirely.
- [Consumer electronics](https://userevora.com/solutions/consumer-electronics) — Answer the product detail that slows a cart, then run the warranty, returns and repair status afterwards.
- [Beauty & personal care](https://userevora.com/solutions/beauty-personal-care) — Clear the busy comment queue, match a shade, and bring her back when the bottle runs low.
- [Perfumes & scents](https://userevora.com/solutions/perfumes-scents) — Recommend a scent by description, wrap it as a gift, and take the order in the chat.

## Frequently Asked Questions

### Can it answer measurement questions accurately?

It reads the real width, depth and height from your own catalog, so the answer is what you published. It also checks door and lift clearance and flags a tight fit before delivery day.

### Can it book and change delivery slots?

Yes, in the chat. It books the day, moves it when nobody will be home, and tells the buyer what the team assembles and how long it takes, without a phone call.

### Does it handle warranty and damage claims?

Yes. A buyer sends one photo, the AI opens the claim against the order, checks the warranty window, and books the repair or the replacement. Your team only sees the exceptions.

### Our buyers take days to decide. Does it remember the conversation?

Yes. The thread carries across channels and across days, so a buyer who asked about dimensions on Monday does not repeat herself when she comes back on Thursday.

### Can it run two countries with different stores and currencies?

Yes. Each market keeps its own catalog, pricing, stock and delivery promise, and the AI reads the right store per shopper while holding one brand voice across both.

### Does the AI actually place orders, or only answer?

It creates the order in your store and sends a checkout link the buyer pays with Mada or Apple Pay, then books the delivery slot in the same conversation.

### Do you have a home and kitchen customer to show?

Not an approved one yet, and we will not dress up another industry as one. The numbers here are platform-wide across Revora merchants, and niche proof replaces them once a customer signs off.

### How long until it is live and selling?

Live within days, not quarters. Setup is guided: catalog and dimensions connected, tone tuned, first channel live, then scaled across the rest.

## Answer the questions that slow a big sale.

Book a 30-minute demo and see the AI size a room, compare two options and run a delivery day on your own catalog, in your tone, before you make a call.

[Book a demo](https://userevora.com/book-a-demo)