Checkout in chat

Guide shoppers from question to checkout

Answer the question, recommend from live stock, create the order in your Salla or Zid store, and send a checkout link to pay, all in one chat.

Works on WhatsApp, Instagram, TikTok and 5 more channels

Why the sale slips away today

Stop losing ready buyers at the last step

Watch a ready buyer ask in a chat with their card in hand, then wait or leave because the tools you run cannot finish it there.

  • The bot hits its script and stops

    A "press 1, press 2" menu can follow a path, not a real buyer. The moment the question leaves the script it gives up, and the shopper closes the chat.

  • You get a store link, not the product

    Ask about one named item and the reply is a link to the whole store. The shopper has to go hunting for it again, and most of them simply do not.

  • A person has to finish the sale

    Most AI tools can answer but cannot act. To actually get the order made, the shopper waits for an agent, and at 1am or mid-campaign that wait runs into hours.

Recommend, build the order, send the link

Work out what the shopper wants, recommend from live stock, collect the delivery details, then create the order and send a checkout link to pay.

Works out what the shopper actually wants

It reads the need in Arabic or English, asks the one question that narrows it, and handles the way people really shop: an occasion, a budget, a scent, a size.

WhatsApp · the ask
Something warm and woody, for a gift, under 300 SAR
Got it. Let me pull a few that match.

Recommends from live stock

It checks what is actually in Salla or Zid right now and shows the product itself, with its real price, instead of sending the shopper back to the storefront to search.

WhatsApp · the pick

Amber & Cedar, 50ml · 279 SAR · in stock

Warm, woody and gift-ready. Want me to set it aside?

Collects what the order needs

Size, quantity, city and address, gathered in the conversation rather than on a form. It asks only for what is missing, and remembers a returning shopper.

WhatsApp · the details
Yes please, send it to Jeddah
Same address as last time?

Makes the order real and sends the checkout link

It makes the real order inside your store, then drops a secure checkout link in the same chat. The shopper pays on your checkout, and the sale is done.

WhatsApp · the close
Order created on Salla. Here is your link to pay.
Pay 279 SAR · secure checkout

Powered by the Shopping Agent

Sell with an agent that knows your catalogue

Run this on the Shopping Agent. It is trained on your products, reads live stock, and can carry a shopper from question to checkout alone.

  • Finds the right product from your Salla or Zid catalogue
  • Answers detail questions, from fragrance notes to sizing to compatibility
  • Creates the order and sends a checkout link to pay, in chat
  • Speaks natural Gulf Arabic and English, around the clock
Learn more about the Shopping Agent ›
Shopping Agent
3,000

orders placed by the agent in 3 months, at one KSA retailer


Each one built inside a chat and paid through a secure checkout link, with no human stepping in.

Close the sale where the shopper already is

Keep the order and the payment link inside the same conversation, instead of handing the shopper a website and hoping they finish alone.

The order and the payment link happen in the chat

Most tools stop at an answer and hand the shopper a website to go finish the job themselves. That handover is where the money leaks out: the shopper goes cold, loses the item, or finds a reason not to. Here the order is created inside your store and the checkout link arrives in the same conversation, seconds later, while the shopper is still interested enough to pay.

It sells like someone who knows the products

It answers the awkward questions a shopper asks before committing, recommends a second item that genuinely goes with the first, and does it without sounding like a menu.

Writes real orders into Salla and Zid

It reads live stock as it recommends, so what the shopper is quoted is what your system actually holds, and the order lands where your team already works.

Frequently Asked Questions

Does it really create the order, or just send a link to the website?

It creates the real order inside Salla or Zid with the shopper’s details, then sends a secure link to pay. The order exists in your store before the shopper pays, and payment stays in their hands.

Who takes the payment?

Your checkout does, through the provider you already use. The agent never handles card details. On WhatsApp the payment link step is also what Meta requires.

What does it ask the shopper for?

Only what the order needs and it does not already have: size or quantity, city and address, and a contact detail. A returning shopper is not asked to repeat any of it.

What if it does not know the answer?

It says so and hands the chat to a person, with the full history attached. It is built to stop rather than guess, because a confident wrong answer costs more than a handover.

Does it sound like a chatbot?

It writes in natural Gulf Arabic or English and follows the tone you set, with no menus and no "press 1". That matters: shoppers who feel they are talking to a bot close the chat.

Which plan includes the Shopping Agent?

Selling in chat runs on the Shopping Agent, available on the Pro plan. Ask us which tier matches the orders you take each month.

Start selling where your shoppers already chat.

Book a demo