TikTok
Read every comment, hide the abusive ones, reply to the rest, and turn "how much?" into a placed order. In Arabic or English.
Powering Conversational Commerce For
Customers and partners using Revora
Expect 9 out of 10 DMs on a growing TikTok account to be noise. The real questions sit under the video, in the open, unanswered, in front of everyone who is still deciding.
Wade through mostly junk to find the one real question.
See "how much?" go unanswered, in public.
seen by 41,000 people
Most TikTok tools only work the DM inbox. Revora works the comment section too, where the buying questions are public and unanswered, and carries them through to a placed order in three ways.
The real "how much?" sits under the video, in public, in front of everyone still deciding, while the DMs fill with spam and follow-backs. Revora reads every comment, classifies the intent, and acts on the rule you set.
A price comment becomes a DM that already carries the product and the video context. Then a real order, written into Salla, Zid or Shopify, with the payment link sent in the same thread.
Abuse and spam are hidden by your rule; genuine complaints go to your team. It runs at 2am on a viral video, in Arabic or English, and logs every hide, reply and DM with the rule that fired.
See the whole motion in one place: moderate the comment, open the DM, place the order. Comments lead, because on TikTok that is where the buyers are.
Expect comments to be public, fast and full of buying intent. Revora reads every one the moment it lands, in Arabic or English.
Take the customer from comment to DM to placed order, without ever leaving TikTok. Stock and prices come from the store you already run.
Order #SA-40912 confirmed. Tote, black, SAR 159, delivery to Jeddah in 2 days.
Tote, black × 1
Use the same thread that took the order to answer where it is. Nothing is guessed, and a human can take over with the full history.
Return #RT-2098 · SAR 159 to card ending 4471
Full history attached — she won't ask you to repeat anything.
The six jobs the AI runs most on TikTok, from moderation to checkout. Pick the one closest to how you sell.
Abuse and spam hidden or deleted by your rule, on every video.
Buying intent in public becomes a private thread with context.
The right item from the live catalogue, with variants in stock.
A real order in your store, with a reference and a payment link.
Status answered from the store record, in Arabic or English.
The noise is triaged out so your agents only open threads that matter.
Expect customers to write in dialect, then switch to English mid-thread without warning. Revora follows the switch and keeps order context intact.
Revora creates orders, tracks shipments and reads product data natively in Salla, Zid and Shopify. Nothing to build, no middleware.
Order creation, shipment tracking and refunds handled natively from the DM thread.
Catalogue, orders and fulfilment status read and written directly in Zid.
Place orders, pull product and inventory data, and process returns in your Shopify store.
Catalogue and order reads supported. Deeper write actions are more limited.
Work through this with your team, not self-serve. Each step has a real time cost.
OAuth from the Revora console. Business or Creator account required.
Salla, Zid or Shopify, plus your policies and FAQ documents.
What gets hidden, what gets a public reply, what escalates, and how it sounds.
Start with moderation only, then switch on DM conversion when you are ready.
Configure your catalogue, guardrails and brand voice a single time. The agent that works your TikTok comments carries them to WhatsApp, Instagram, Facebook, YouTube, live chat and email.
See all channelsAn AI that reads every comment on your videos, classifies it by intent, and takes the action you set: hide it, reply publicly, or open a DM.
Yes. You choose hide or delete per category, and every action is logged with the rule that triggered it.
The AI classifies the comment as buying intent, posts a public reply, then opens a DM that already carries the video and product context.
No. The trigger is intent-based, so “how much” and “need this” both qualify without a fixed keyword list.
Yes. The order is written into Salla, Zid or Shopify with a reference, and the payment link is sent in the same thread.
Yes. Threads are triaged by intent so your agents open the ones with purchase or order questions first.
Yes, in Arabic and English, including dialect, and it follows a customer who switches language mid-thread.
Salla, Zid and Shopify have full integrations. WooCommerce support is lighter.
A TikTok Business account with messaging enabled.
On your always-escalate list, on repeated failure to answer, and whenever the customer asks for a person.
Comment moderation and conversion are Social Manager capabilities on the Pro plan ($299). See pricing for current plan figures.
Within days. Connection takes minutes, and most of the time goes into moderation rules, tone and your knowledge base.
Skip the DM-only tools. Revora moderates the comments, converts the buyers, and places the order.
Book a demoA 20-minute walkthrough, on your own catalogue.
