Shopping Agent

Close the sale in chat with the AI shopping assistant

Recommend products from your live Salla, Zid or Shopify catalogue in Arabic or English, then create the order in your store and send the payment link to pay.

Powering Conversational Commerce For

Customers and partners using Revora

Stop sending links your customers never click

An AI shopping assistant for ecommerce should do more than answer questions and send a product link. Most chatbots stop there, so the customer drifts away, the cart sits unpaid and your team answers the same stock questions by hand. Revora’s Shopping Agent takes the sale from first question to a payment link.

Send links nobody clicks.

Customers ask about a product, get a link back, and leave before they ever reach your store page.

Lose carts in chat.

Shoppers who stop replying mid-purchase are never followed up with the exact product and price.

Answer stock questions by hand.

Your team repeats the same stock and size answers all day, one chat at a time.

See how an AI shopping assistant sells in four steps

Follow one conversation from the customer’s first question to a payment link, with every step reading your live catalogue instead of a script.

  1. Read the question.

    The agent reads what the customer wants, detects Arabic or English, and follows along if they switch language halfway through.

  2. Search your live catalogue.

    It searches your connected Salla, Zid or Shopify store for products that match, using real stock, real prices and real variants.

  3. Recommend with a carousel.

    Matching products appear as scrollable cards with image, price and variants, so the customer compares options without leaving the chat.

  4. Send the payment link.

    The agent builds the cart, creates the order in your store, and sends a payment link to pay on your checkout page.

Watch the Shopping Agent sell in three conversations

Follow three typical selling moments in chat, from a scent request to a recovered cart, each answered from your live catalogue.

I want something fresh for summer — a perfume with jasmine notes.

We have three light jasmine scents in stock right now. This one is the closest to what you want:

How much is the first one? And does it come in a smaller size?

The first is Jasmine Sunset at 215 SAR for 50 ml, also available in 30 ml at 149 SAR.

Cover every step from product search to payment link

See how the Shopping Agent handles selling across channels, each step tied to the live catalogue and the order in your store.

Find products through catalogue search and visual carouselsCreate the order and send the payment linkRecover abandoned carts with an exact-product message

Set guardrails on what the Shopping Agent can do

Decide which products it can recommend, which actions it can take and when a person steps in, then start with answers only before enabling orders.

Turn off any product.

Switch single products off, and the agent stops recommending them while your catalogue keeps selling.

Enable trusted actions.

Allow product answers first, then switch on cart building and order creation once you trust the results.

Set tone and limits.

Write the tone the agent uses and list topics it must avoid, like discounts you have not approved.

Review every reply.

Open the audit view to read every AI response in full, then adjust the rules until the tone feels right.

Connect your store and meet customers where they chat

Pick the store platform you already run and the channels your customers already use, because the agent works from your own catalogue on each one.

With the introduction of AI agents, Revora has effectively become a one-stop platform for managing both customer support and sales.

Saffan Shahid, E-Commerce Operations Manager, Zero Group
Zero Group

Compare a scripted chatbot with the Shopping Agent

Check five moments in a purchase to see where a scripted chatbot hands the customer a link and the Shopping Agent keeps selling.

Other tools Revora
Product recommendation Sends a keyword-matched link or a fixed menu. Recommends from live stock, using the conversation so far.
Order creation Sends the shopper to your site to start over. Creates the order in your store and sends the payment link.
Payment link Shares a generic checkout URL, with no cart attached. Sends a link tied to this exact cart and order.
Cart recovery Cannot message a shopper who stopped replying. Messages the exact product, price and checkout link.
Language detection Replies in one language, set by the flow. Detects Arabic or English and switches mid-chat.

Meet the other two Revora agents

Support Agent

Resolve order tracking, return and refund-status chats in Arabic or English, handing harder cases to your team with full context.

View the Support Agent

Social Agent

Turn buying-intent comments on social posts into private DM conversations where the Shopping Agent takes over.

View the Social Agent

Frequently asked questions

Can a chatbot sell products?

Yes, if it is connected to your store. A scripted bot only sends a link, but the Shopping Agent recommends from your live catalogue, builds the cart, creates the order and sends a payment link to pay on your store’s checkout page.

How much does an AI shopping assistant cost?

Revora charges a platform tier plus session-based AI usage credits, with no per-seat or per-resolved-ticket fee. The Shopping Agent is available on the Pro plan at $299 a month. Broadcasts also carry per-message fees, and the pricing page lists current figures.

What is an AI shopping assistant?

An AI shopping assistant is software that helps customers choose and buy products in chat, using your real catalogue. Revora’s assistant reads Salla, Zid or Shopify data, recommends matching products, and creates the order with a payment link, so the shopper never has to search again.

Does Revora place real orders or just send links?

Both, in sequence. The agent creates the real order in your Salla, Zid or Shopify store first, then sends a payment link to pay. The customer completes payment on your store’s checkout page, where your usual payment methods and order records already apply.

Does Revora work with Salla?

Yes. Revora connects natively to Salla, Zid and Shopify, and to WooCommerce for product search and order actions. On Salla the agent asks for city and street before it creates the order, then sends the payment link, and finds existing orders by order ID or phone.

Does the Shopping Agent sell in Arabic?

Yes. It detects Arabic or English from each message, answers in Gulf dialect or formal Arabic, and switches if the customer does. It reads your Arabic product names and descriptions as written, and the website widget mirrors fully right to left.

How long does the Shopping Agent take to go live?

Live within days. Our team builds the agent on your catalogue, policies and tone rules, so setup is hands-on rather than self-serve. Most of the time goes into your product descriptions, your Arabic copy and the actions you want switched on first.

Your competitors are already selling through chat. Are you?

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