Unified Inbox
Run every channel from one shared inbox.
Bring every WhatsApp, Instagram and TikTok chat into one inbox, where the AI agent answers first and your team picks up only the conversations that need a person.
Official Meta Business Partner
Powering conversational commerce for
Customers and partners using Revora
Clear the volume before it reaches your team.
Free your team for complaints, edge cases and the customers who need a human touch, instead of typing out the same order status all day.
Reach customers on the channels they use.
Run one AI agent across WhatsApp, Instagram, TikTok, YouTube, Facebook, email and live chat, in Arabic or English, with the same rules everywhere.
Watch the AI agent clear the queue first.
Open the inbox to find routine order questions already closed, with every chat still waiting sorted to the team that speaks its language.
Resolve the routine automatically
Answer where-is-my-order, returns and policy questions from your Salla, Zid or Shopify data, before a human opens the conversation.
Read from your Salla store · resolved by the AI agent
Assign by channel, language or topic
Route each conversation to the right team automatically, so Arabic reaches Arabic speakers and returns reach the people who own them.
New conversation · “I need to return a size up”
Hand off without losing the thread
Pass each escalation to a person with the whole conversation attached, so your customer never repeats a single detail.
Layla opens the full conversation, not a blank slate
Work the hard cases together, not twice.
Stop two teammates from answering the same customer, and settle every refund, price match or exception in a private note before anyone replies.
Unassigned · “Can you add a gift card message to my order?”
The customer never sees the note
Shared across the whole team
The AI agent handles almost 80% of customer questions on its own… response time dropped from hours to literally seconds.
Miraq Lifestyle Explore the rest of the platform.
See what feeds the inbox. WhatsApp Campaigns starts conversations, Automations runs your store steps, and Reporting & Analytics shows what the AI agent resolved.
Frequently Asked Questions
Which channels land in the inbox?
Direct messages from WhatsApp, Instagram, TikTok, Facebook, YouTube, email and live chat, plus public comments from your social posts, all in one queue your team can filter.
Does the AI agent resolve chats before my team sees them?
Yes, for anything your store data or knowledge base can answer. Cases your rules reserve for a person, and questions the agent cannot answer, wait in the queue instead of getting a guess.
Does the inbox work in Arabic?
Yes. The AI agent replies in dialect-aware Arabic or English and follows a customer who switches mid-conversation, and your team can work the inbox itself in Arabic.
What does my team see on a handoff?
The person who picks it up sees everything the AI agent already said and checked, so they continue from that point rather than starting over.
How long does it take to go live?
Live within days. Our team connects your channels and store, then builds the setup around your data, tone and escalation rules.